:root{--workspace-bg:#050914;--workspace-bg-deep:#020617;--workspace-bg-soft:#0b1220;--workspace-surface:#0f172ae0;--workspace-surface-elevated:#171f36e6;--workspace-surface-muted:#1e293bb8;--workspace-surface-strong:#111827;--workspace-border:#b2ade838;--workspace-border-strong:#c4b5fd6b;--workspace-border-brand:#d946ef33;--workspace-text:#f8fafc;--workspace-text-secondary:#cbd5e1;--workspace-text-muted:#94a3b8;--workspace-accent-cyan:#22d3ee;--workspace-accent-blue:#60a5fa;--workspace-accent-violet:#a78bfa;--workspace-accent-magenta:#f472b6;--workspace-accent-success:#34d399;--workspace-accent-warning:#fbbf24;--workspace-accent-danger:#f87171;--workspace-focus-ring:#22d3ee57;--workspace-card-radius:10px;--workspace-shell-radius:14px;--workspace-control-radius:8px;--workspace-space-xs:.35rem;--workspace-space-sm:.6rem;--workspace-space-md:1rem;--workspace-space-lg:1.5rem;--workspace-shadow-soft:0 18px 45px #0206175c;--workspace-shadow-card:0 16px 40px #02061747;--workspace-glow-cyan:0 0 0 1px #22d3ee29, 0 18px 48px #22d3ee14;--workspace-glow-violet:0 0 0 1px #a78bfa2e, 0 18px 48px #a78bfa1a;--workspace-glow-brand:0 0 0 1px #d946ef1f, 0 22px 56px #7c3aed1f, 0 10px 30px #ec489914;--workspace-action-gradient:linear-gradient(135deg, #22d3ee40, #7c3aed3d 52%, #ec48992e);color:var(--workspace-text);background:var(--workspace-bg);font-synthesis:none;text-rendering:optimizelegibility;font-family:Aptos,Candara,Segoe UI,sans-serif;line-height:1.5}*{box-sizing:border-box}body{background:radial-gradient(circle at 14% 8%, #60a5fa2e, transparent 30rem), radial-gradient(circle at 74% 0%, #7c3aed33, transparent 30rem), radial-gradient(circle at 92% 8%, #ec48992e, transparent 28rem), linear-gradient(135deg, var(--workspace-bg-deep), var(--workspace-bg) 48%, #08111f);min-width:320px;min-height:100vh;margin:0}a{color:inherit}button,a,input,select,textarea{transition:border-color .16s,background-color .16s,box-shadow .16s,color 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